All digital sales, including but not limited to healing sessions, mediumship readings, and gift cards, are final and no refund will be issued.
Any transfer or bank fees for refunds will be at the customer's expense.
Promotional/Discount codes may not be applied retroactively. For more detail, please review our Terms and Conditions: Section 5 - USE OF PROMOTIONAL/DISCOUNT CODE(S)
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org